FAQs for Guests

Is there a minimum age requirement to reserve a cabin?

What communications will you provide after I make a reservation?

Do I need to bring my own kitchen utensils?

What other supplies are provided in the cabin?

Do I need to bring my own linens or towels?

What do I need for check-in?

Where do I pick up the keys?

FAQs for Homeowners

How do I know if my home is ready to become a vacation rental?

Do I have to register my vacation rental with the city or county?

Can Five Star coordinate inspections and required updates?

Does Five Star profit from required updates or force me to use their contractors?

What inspections are required before my home can be rented?

What does the fire inspection require?

Who pays the fire department inspection bill?

What does the city/county inspection look for?

What are the occupancy limits for my vacation rental?

What supplies does Cloud Nine VR provide for guests?

What should I do with personal items and valuables before renting?

How should trash be handled at the property?

What are the expectations for windows and window coverings?

Do I need to provide cleaning and laundry equipment?

What outdoor and seasonal items should I provide?

What should the kitchen include for a guest-ready setup?

What should the dining area include?

What should each bedroom include?

What should bathrooms include?

What should the living room include?

What upgrades help increase bookings and rental income?

What items are not recommended for vacation rentals?

Who do I contact if I have questions?